PROTOCOL SC-101 is a water soluble complex blend of chelating and sequestering agents dissolved in deionized water. The system cleaner functions by converting water-insoluble compounds into water soluble compounds, which makes for the removal of unwanted contaminants from the system easy and effortless. Compounds containing the elements of copper, aluminum, zinc, iron and lead are also converted into water soluble compounds. System Cleaner 101 is a non-corrosive, non-alkaline, easy to use cleaner and does not require the same number of exhausting, repetitious and time consuming water rinses normally associated with most acid cleanings. The cleaner is generally recommended for use at a 5 to 15 volume % concentration depending on the amount of scale and/or hydrocarbons found in the system. The cleaner can be used with or without heating the solution, although it is suggested that heat be applied during the cleaning process so that rust and scales are dissolved more quickly.

PROTOCOL SD-102 is a water-soluble complex blend of anionic and nonionic surface-active agents blended into a deionized water base. The system degreaser is designed to "wet" the entire surface area, dissolve scales and remove hydrocarbon foulants such as oil, grease, tars and coke. When used in conjunction with the system cleaner, cleaning, degreasing and descaling can be accomplished in one step, and in less time due to the degreasers ability to enhance the wetting characteristics of the cleaner which dissolves scales more quickly. SD-102 contains wetting agents and is designed to foam while being mechanically circulated in the system. Once agitated, scales and other metal particles become entrained in the cleaning solution and are then easily removed from the system after the cleaner and degreaser are "spent". Excessive agitation should be avoided since foaming could become a problem if the degreaser is over aerated.

PROTOCOL SC-101 and 102 do not contain any heavy metals, volatile compounds, inorganic phosphates, is not classified as a hazardous substance and is biodegradable. However, it should be noted that after the spent solution is drained from a cleaned system it may contain hazardous materials and therefore should be handled with care and disposed of in accordance with all applicable laws.